1. Do you have ample water supply?
Yes. Our water supply is plentiful 24/7/365.
2. Is it accessible by public transportation?
Yes. There are 2 jeepney lines that pass through CM Recto (Navy) Road: Plaza-Navy Base and Plaza-Pacdal. Just around the corner (Leonard Wood Road) at least 5 other jeepney lines pass through: Mines View, South Drive, Tuding, Maria Basa, Beckel. Rate is just Php7.50 from here to the Plaza (Burnham Park)
Also, since taxis abound in Baguio these days, it is not difficult to hail one on both CM Recto Road and Leonard Wood Road. Flag down rate is just Php25.00 and drivers give the exact change.
Lastly, Atenara House has at least 2 taxis on call on a 24-hour basis. Fare + Php20.00.
3. What are the tourist attractions nearest to Atenara House?
Atenara House is conveniently located between Baguio City's popular tourist destinations and its commercial district. Botanical Garden is a few meters away. Wright Park (horseback riding area), Mansion House, Mines View Park, Baguio Country Club, Camp John Hay are close by. Just a few minutes away, in the opposite direction, are Session Road, Burnham Park and the Baguio City Market.
4. Do you accept walk-in guests?
No, we don't. For the security of our guests and since we have a limited number of rooms, we urge our guests to make prior reservations, through the phone (Baguio & Manila) or via the internet.
5. May we bring pets?
Yes. Atenara House is a pet-friendly inn. Rooms on the lower level can accommodate pets, as the floors are not made of wood. There is ample room in our gardens for your pets to run around. We request, though, that you clean up after them at all times and keep them in your rooms at night. Pets, no matter how small, are charged the rate of one adult guest.
6. Do you have a standby generator?
Yes, enough to power up the lights and television sets. As you know, Baguio City is naturally "air-conditioned" so there should be no problem with heat, even during the summer months. Shower heaters cannnot be powered up during power outages but we will provide you with hot bathing water, if necessary.
For saftey reasons, candles are not allowed in the house and smoking is limited to areas where the floor is not made of wood.
7. Can you provide us with cooking facilities?
We are working on that. We notice that many Baguio visitors enjoy cooking their own meals, given the freshness and variety of Baguio's produce. Based on ex perience, however, we also noticed that most guests dine in for breakfasts and are out all day, sampling Baguio's many sight and flavors, which is why we have included breakfasts in our package.
Special arrangements can also be made with our kitchen for special meals to give you value for your money. Our restaurant also offers
Currently, our guests can enjoy an outdoor barbecue at the garden.
Lastly, cooking is not allowed in any of the rooms.
8. Can we hold a bonfire party at in the garden?
Yes. This is one of the advantages of staying at Atenara House. Our guests can enjoy bonfire parties, weather permitting, at the East Garden and the West Garden. We can provide the wood for your bonfire at a very minimal cost to you.
9. Can we bring food and drinks into our rooms?
Yes, of course. We have to remind you again though, that, for reasons of safety, cooking is not allowed in the rooms. We will also be pleased to provide you with disposable plates, cups and utensils for your use, at minimal costs to you.
10. At what time should we check-in or check-out of Atenara House?
Check in time is 1:00 p.m. while check out time is 11:00 a.m. We are strict about this only if the room have been booked by other guests.
This happens mostly during peak season. Early check-in or late check- out is possible at a very minimal fee (Daily Room Rate divided by 20 multiplied by the number of extra hours), provided there are no conflicting bookings, and provided further that we are given due notice of your arrival or departure dates and times.
11. How we book rooms at Atenara House?
Booking is done in two (2) easy steps:
1 - INQUIRY (we respond with a quote)
2 - CONFIRMATION (we respond with an acknowledgment of the downpayment and specific arrangements)
12. What is your cancellation policy?
Due to our limited number of rooms we will have to charge 1 night or
25% of the total reservation, whichever is higher, for cancellations made more than 15 days prior to the booking. Cancellations made less than 7 days prior to the booking shall be charged 1.5 nights or 37.5% of the total reservation, whichever is higher. The balance of any payments previously made shall be refunded accordingly.
For postponements or change of dates, after confirmation, there will be a charge of 1/2 room night or 12.5% of the total reservation and the rooms will be re-booked, subject to availability. The balance of any payments previously made shall be applied to the new booking. Should no rooms be available on the secondary dates resulting in the cancellation of the booking, then these provisions contained in the above paragraph shall apply.
13. Are your rates flexible?
Yes, of course! Atenara House aims to give you maximum value for your money at all times. Our published rates are for peak season & long weekends, two-night accommodations. We offer significant discounts for off-peak, multiple night stay (3 nights or more) and large groups. Please contact us.